FAQs

How do I update my name, address and/or email address on my LIMB account?

How can I email LIMB Customer Service?
Please email service [at] lifeinmybalance.com

How can I track my order?

What is your return/exchange policy?
We accept returns of our goods that are unwashed, unworn and in brand new condition with tags attached within 30 days of purchase for our U.S. customers only. Please note that we only offer refunds and do not offer exchanges. Customers are responsible for return shipping costs.

Refunds can only be issued to your original payment method. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. Shipping is non-refundable, except in cases where we have made a shipping error.

Please send your return to the following address and include a copy of your original packing slip along with any shipping materials (i.e. plastic bags) that were sent with your order.

LIMB HQ
222 SE Alder St
PORTLAND, OR 97214

Once we receive your return, we will issue a refund to your original form of payment. It may take 3-5 business days for this refund to reflect on your credit card statement once we receive the product.

Please feel free to contact customer service with any questions at service [at] lifeinmybalance.com

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WE ARE LIMB

We are Life In My Balance. We want you to get out there, take up something new, expand your horizons, and start living in a way that is a true testament of you. Find your balance, live in your balance… Branch out!

SEEDERS

The LIMB Seeder Program is extended to unique individuals who exemplify the LIMB lifestyle, and believe pursuing a life in balance is a worthwhile pursuit. We aim to find positive, enthusiastic individuals.

CONNECT WITH LIMB

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Portland, OR

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